NCTVN OJT RALPH SARIGUMBA

 



First Week On-the-Job Training (OJT):


During my first week of OJT starting February 19, 2026, we were given an orientation by the Senior Manager, Dominador Tayabas, about our tasks, responsibilities, rules, and schedules. Throughout the week, I assisted technicians in responding to customer complaints, including fixing internet issues in the barracks in Kidapawan and repairing blurry cable connections near KDHI. We also handled a job order to install WiFi cables in Sambrano. Later in the week, I was assigned to assist customers in the office by addressing their internet and cable concerns. On the sixth day, we processed cable disconnection requests and continued handling service-related job orders.


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